Thank you for your wonderful customer service! We truly appreciate all of the time and effort you put into this rental. It went as smooth as can be and like I shared with you earlier this week, it was all because of you and your team.
We look forward to working with you again soon.
Noelle | US Navy
Thanks, Elaine! Really glad to have you back in the bus game, you’ve been incredibly helpful!
Jessica | Corporate Client
Thanks so much for jumping in and helping out with our Friday morning buses!! Nothing like pulling buses at 11pm!
You are, and have always been, so incredible on saving the day for us, so thanks again for coming to the rescue!
It was good to see Rick again too, as he is a great guy to have out there, and the ladies love him, so a win/win for all.
Adam | Director of Transportation for Large Annual Events
I wanted to write to you about our great experience having Dave as our bus driver for your Royal Lines charter bus! Dave was very professional, positive, efficient, patient and had a wonderful calming energy required for school field trips. My instructional assistant and I would highly recommend Dave to be our bus driver for our next field. Thanks!
Ms. Malini | High School Teacher
You’re wonderful THANK YOU! You guys are my number one charter bus company and I hope to be back soon scheduling trips. In the meantime stay safe and thank you for all your help.
Alejandra Mondragon-Zumstein | ASB Advisor/ASES Coordinator, National City Middle School
David, the driver, was very good. He actually knew where he was going. Got us every place on time – even home and with that LA traffic, that was very good. Driver swept up every time everyone got off. I have a bad knee (waiting for replacement surgery) and he helped me off the coach every time.
Anonymous from a Senior Tour Group
Thank you Elaine for making this soooo easy! Have a beautiful weekend!
Mar | High School ASB Tech
Just wanted to give a tremendous thank you to you and the staff and team on behalf of everyone on our trip. It was a great trip and everything went smoothly. The drivers were very easy to work with and so were the rest of you. Hope to be using you guys again in the future!
Church Youth Minister
Arturo did an awesome job! He is friendly, punctual, supportive and flexible. We’d be happy to work with him every interview and we really liked the bus today! (46pax motor-coach)
Jamie | Internal Medicine Residency Program, UC San Diego
Rick is the best driver on the planet. He did so well with the seniors. I don’t usually travel because of my anxiety but with Rick at the wheel, she felt so comfortable and secure.
Senior Travel Club
Thank you all for always providing quality and expeditious service!
Yer Xiong | Project Manager Hunter Pacific
Thank you Jessica. Everything was great and Arturo was awesome as a driver!
La Jolla Private School Director
Tony, in my opinion was a very excellent all round guy and driver. He was on time, was very nice, and always communicated. He knows how to pack the bus and how to organize luggage.
When I lead another trip, I want Tony and the bus he was driving. That bus had extra over head room, which we desperately needed.
Thank you for referring an excellent driver. He certainly contributed to our successful trip.
Action Ski & Snowboard Club
Thank you for all your wonderful help and for being great to work with. You have been a wonderful help to us when we made all the arrangements and easy to work with.
We wanted to send a BIG thank you to Jim our bus driver too, for our trips to Mammoth this year. He was always on time and very helpful and great to be around. Our members really enjoyed his company and he always had a smile and great disposition.
We consider him a honorary member of North Island Snowdrifters and consider him part of our group. We appreciate everything he does for us.
Elaine, you and your staff deserves a thumbs up, and I know that all the members of North Island Snowdrifters will be looking forward to traveling with Royal Lines and seeing Jim next year.
Thank you again,
Lina Arnold | Travel Director, North Island Snowdrifters
Everything went great! As I mentioned before, I have been using your company for over 10 years so I know many of your drivers. They were both great and trip went as planned.
MVA AVID Program
I wanted to let you know how exceptional Carlos was as our driver. He was awesome!!!! The bus was spotless and well prepared for our long trip. Carlos was very detailed about where we wanted to be dropped off. In addition, he was very diligent and sent specific instructions about where to meet him after the trip. Carlos was great with the students. Very positive experience for all of us. I will be booking all future trips with Royal Lines. Hopefully, we can get Carlos to drive us again!
Jeremy Hersch | Social Science Teacher, ASB Advisor, Grossmont High School
I wanted to write to you about our great experience having Dave as our bus driver for your Royal Lines charter bus! Dave was very professional, positive, efficient, patient and had a wonderful calming energy required for school field trips. My instructional assistant and I would highly recommend Dave to be our bus driver for our next field trip during second semester when we are hoping to have our next field trip to Los Angeles film school. I will keep you posted once our field trip details are finalized. Thanks!
Sweetwater School District
Just a quick e-mail to share how appreciative we were with our driver, Dave, from Royal Lines last Saturday as he drove 52 members of the Best Buddies Club to Disneyland.
Dave was very punctual arriving at all meet times and places. He was extremely helpful finding the best parking locations that would help our students with disabilities have easy access to our destinations. And he worked with all the supervising adults in a friendly and efficient manner. In addition, the bus was very clean and comfortable.
On behalf of the club, I would like to extend our gratitude for Dave’s excellent services during the entire trip.
Grossmont School District