Safety & Maintenance

Royal Lines Charters' Commitment to Safety and Quality

At Royal Lines Charters, our entire team is committed to providing you with the safest charter bus service possible. Each department has an important role and responsibility in assuring safe travels every mile.


State-of-the-Art Camera System

Royal Lines Charters has implemented cutting-edge technology to reinforce safety measures and optimize fuel usage. Through advanced onboard camera systems, we have closely monitored both interior and exterior vehicle activities and mitigated unsafe driving behaviors and on-road incidents. This initiative has not only enhanced fuel efficiency by reducing inefficient driving practices such as harsh braking, rapid acceleration, and idling but also has provided invaluable fleet insights. By prioritizing passenger comfort and environmental responsibility, we have redefined the way a charter bus company should operate.


Insurance and Regulations

Royal Lines Charters is regulated by the U.S. Department of Transportation’s Federal Motor Carrier Safety Administration, the U.S. Department of Defense, and the State of California Public Utilities Commission (PUC). Accordingly, we adhere to the aforementioned departments’ regulations and carry all the required insurance to maintain the necessary permits and certifications.


Maintenance Department

Our master mechanics each have over 30 years of experience. They are responsible for maintaining the motor coaches by following a stringent and preventive maintenance schedule to ensure a safe vehicle and minimize road failure. They meticulously keep maintenance records on each vehicle that is inspected and regulated by state and federal authorities on impromptu and annual inspections. The bus detailers are responsible for ensuring that each vehicle is not only cleaned but sanitized before departing for each trip. The detailers also ensure that the motor coaches are stocked with necessary items.


Operations Department

Royal Lines’ operation managers and dispatchers are tasked with running the day-to-day operations, while adhering to our commitment to on-time performance, safety, and quality. Our entire fleet is equipped with cutting-edge safety technology, which includes GPS tracking, electronic driver logs, and safety performance technology. Utilizing these technologies ensures that our operations department provides on-time performance and safe, quality service.


Human Resources Department

Our human resources department screens each driver candidate for required commercial license and a clean driving record through the Department of Motor Vehicles (DMV) and ensures that they are drug tested. Once passing these requirements, drivers are screened for positive work history, excellent customer service, and driving experience and knowledge. Once hired, the driver completes an extensive training program focused on safety, reliability, and customer service.


Ongoing Safety and Education

Royal Lines works with an outside drug screening agency to maintain our random drug testing in adherence to Department of Transportation laws and regulations. In our commitment to quality and excellent customer service, we require all employees to attend meetings and classes on safety, new technologies, changing regulations, and customer service.


SPAB (Student Pupil Activity Bus)

Royal Lines has one of the largest SPAB certified fleets and pool of drivers in San Diego. SPAB certification is required when providing transportation for school-related activities for California elementary and high school students K-12 on all field trips. SPAB certified drivers undergo background checks by the California Highway Patrol (CHP) and must complete additional training classes and pass both written and behind the wheel tests for the SPAB certification. To maintain their SPAB certification, drivers must attend annual SPAB classes and their DMV records are continually monitored. Being a SPAB certified company requires us to submit to an annual safety inspection of our vehicles by the CHP, in which maintenance records and drivers’ records are also inspected.


Final Vehicle Inspection

Each driver is responsible for performing an inspection on the vehicle prior to departing. This is the final assurance that the vehicle that arrives for your group is safe and ready to travel.

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